Can't give access to Reminders, anywhere in Settings

Support
#1

I can't give GoodTask access to my Reminders. This is on iOS 16.5.1

  1. Under Settings > GoodTask, "Allow GoodTask to access": "Calendars" is turned on & greyed out, but "Reminders" is turned off & greyed out. (Why are these even greyed out ??)

  2. Under Settings > Reminders: There are no relevant settings.

  3. Under Settings > Privacy & Security > Reminders: There is an entry for GoodTask but it is turned off & greyed out. (Again, why is this greyed out ?)

So, something is preventing me from allowing GoodTask to access Reminders.

Any ideas on causes and remedies are welcome.

Thanx!

#2

Hi @fbaube, thanks for using GoodTask.

I haven't seen anything like this before. Try checking below.

  • First, restart the device.
  • Open Reminders app and see if it works properly. If it does, open GoodTask and check 'Settings - Lists & Calendars'.
  • If it still doesn't work, delete GoodTask and re-install. Make sure it asks permission properly after 'Ask for Permission' button on intro page.

Thanks!

#3

OK, here's my results.

  1. I rebooted the phone OK.

  2. Reminders works fine.

  3. GoodTask shows me the multi-screen app presentation, and then on the
    last screen, it shows a button at the bottom labeled "Ask for Permissions".
    I press it and I get a dialog saying:

Need Permissions to Reminders.
Settings > Privacy > Reminders > Turn 'GoodTask' On"

with an "OK" to press. It will not let me proceed past this screen.
So I am unable to do your second step, checking GoodTask's Settings.

  1. So then I go to the phone's Settings > Privacy & Security > Reminders.
    And again, the entry for GoodTask is turned off & greyed out. I should
    add that it is the same for entries for beorg and Priority Matrix.

I suspect then that I have a setting elsewhere in the system that is screwing
up permissions at a deeper level, but heck if I can figure out what's going on.

many thanx

#4

You may want to check if you have some kind of MDM installed which is a profile that manages the device. (Mostly gets installed from company you work for)

If that blocks the permission, you need to contact the administrator for the MDM.

Thanks!

#5

Nope, no such profile.

So I guess I'm S.O.L. Let's see if the next iOS update fixes it.

thanks tho!

#6

Screen time restrictions?