GoodTask has stopped functioning following the most recent update

Support
1

GoodTask has stopped functioning following the most recent update.

Description

I have been using GoodTask without any issues for approximately 12 months. Following the latest update from the Mac App Store (version 8.2.4), the application no longer starts correctly.

The application launches and the main window appears, but it immediately becomes unresponsive. The only way to close it is by using Force Quit or terminating the process via Activity Monitor.

This behaviour is occurring on both of my Macs, making it unlikely to be a machine-specific issue.

Troubleshooting Performed

  • Restarted both Macs.
  • Force Quit using Activity Monitor.
  • Uninstalled and reinstalled GoodTask from the Mac App Store.
  • Removed all GoodTask application support files, preferences, cache files and associated data before reinstalling.
  • Confirmed both Macs are running the latest version available from the Mac App Store.

None of these steps resolved the issue.

Environment

  • GoodTask version: 8.2.4
  • Installed from: Mac App Store
  • macOS version: 26.5.1 (25F80)
  • Issue reproduced on two separate Macs running the same version of macOS.

Please help.

2

Hi @comedy_trammel , thanks for the report. I've tested on same status as yours but it seems to work well on my side. It could be something related to your data. Would you try opening Reminders app and see if it works properly? Also check if you have iCloud properly logged in. Let me know how it went. Thanks!

3

Thanks for getting back to me.

I’ve confirmed that the Reminders app is working correctly. It synchronises flawlessly across all of my Apple devices, and changes made on one device appear immediately on the others.

I’ve also confirmed that iCloud is properly signed in on both Macs, and iCloud synchronisation is working correctly for Reminders and other data.

The issue appears to be isolated to GoodTask. On both Macs, GoodTask launches but becomes unresponsive almost immediately and has to be force quit. I’ve already tried uninstalling and reinstalling the app, restarting the Macs, and completely removing the associated GoodTask application support files and data before reinstalling, but the behaviour remains unchanged.

Given that the problem is occurring on two different Macs running the current App Store version of GoodTask, could you suggest the next troubleshooting steps or let me know if there are any known issues with the current release?

4

Thanks for detailed info. I'm not aware of the issue at the moment.

Please send me report while beachball is running (or nothing happens). Or crash report if it crashes. Below is how to do it.

  • Open 'Activity Monitor' (You can open it inside 'Applications-Utilities-Activity Monitor' or use Spotlight Search(CMD-Space) and type Activity Monitor)
  • Choose 'GoodTask' on the list
  • Click 'Settings' on top row of buttons (3rd) and choose 'Sample Process'- Wait awhile until it's made- Click Save at the top right and then save the file

You can send it to me to contact@hahaint.com

Thanks!