Items won’t open

Support
1

On both my iPhone XR and my iPad Air 5 items on my list will not open. Tapping on an item has no effect.

I uninstalled the app from both devices, powered them down and reinstalled the app on both devices.

Now: 1) The iPad lists are blank. All items are gone; and

  1. on the iPhone the original issue persists.

I also noticed yesterday that an item on the list was not updated when I edited the appointment in Calendar. I reset the calendar connection in the advanced settings of GT but that had no effect.

The issue began on July 4. Thank you for any assistance that you can provide.

2

Hi @dp0314, thanks for using GoodTask.

Seems like a weird issue.

Would you check if Reminders app is working properly with correct data?

If the issue persists, please share screenshots or screen recordings to contact@hahaint.com. Thanks!

3

The issue is now resolved. I just had to create a new list in Reminders and the data populated in GT when refreshed.

Thanks so much for your prompt reply! After many years GoodTask remains my only task wrangler.

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