Widget on iPhone and iPad not populating

[neilb]

The widget on my iPhone and iPad stopped working several days ago. I've tried resetting the app, I've tried deleting the widget adding the widget back, I've tried turning iCloud sync off and sync on, but for whatever reason the home screen widget no longer works for GoodTasks for me.

Coincidentally, GoodTask no longer works on my Apple Watch either.

The app works fine on my iPhone, iPad, and Mac. The widget works fine on my Mac.

Can you please help me get the widgets working on my iPhone and iPad, and get it working on my Apple Watch again?

Thank you

[GoodTask]

Thanks for the feedback.

Would you update the app to latest version and restart the device and see how it goes?

If the issue persists, please send me some more details including the app’s screenshots or screen recordings to contact@hahaint.com

Thanks!

[neilb]

Both apps are already on 7.9.3. I already sent you screenshots. They were in the original post.

[apswoodwork]

Did you get an answer? I have the same problem and it’s starting to annoy me now.

[GoodTask]

Hi @apswoodwork , would you give me some more detail? Also check if you’re on latest version 8.1.5. Thanks!

[apswoodwork]

Hi.
All apps and phone running up-to-date software, but when I try to add a widget (anywhere on my phone) Goodtasks isn’t an option. I have it working on my iPad

[GoodTask]

Thanks for the details. It seems like iOS issue. Try restarting the device and it should appear. Thanks!

[apswoodwork]

I have tried, but I tried again.
Same issue

[GoodTask]

Hmm, seems weird. Try typing in search bar and if it still doesn’t show, you may need to try reinstalling the app. Thanks!

[apswoodwork]

Ok will I loose my lists?

[apswoodwork]

No, search didn’t work

[GoodTask]

Data should be kept if iCloud Drive is turned on. Check inside the app’s Settings - iCloud sync. Preferences are saved in iCloud and status is shown in that page. Thanks!

[apswoodwork]

That worked thanks.
All restored